Following is a list of email etiquette guidelines to help us all maintain a high professional standard:
- Take another look before you send a message: Check to whom you are sending the email to, and that the content is appropriate.
- Keep messages brief and to the point.
- Use of CC field: Use CC to keep people in the loop (FYI), do not use the CC for criticisms, this is best done “face to face”. If you are CC’d in a conversation, there is no obligation to reply.
- Use “Reply All” judiciously.
- Reply in a timely manner.
Finally don’t forget the value of face-to-face conversations.
Sincerely,
Chad Bates
IT Director
International School Bangkok