Tennis refund and make-up policy

Refund Policy

For Group classes:

For refunds to be made we require written notification. The deadline for notification is 24 hours after the 2nd scheduled Tennis Class. No refunds are available after this time. The Refund will be unused class fees, less Baht 500 non-refundable charge. Email; punnanuw@isb.ac.th to give written notification that you wish to withdraw from Panther Tennis classes.

For Individual classes

If a scheduled individual session is going to be missed, 48 hours notice must be given to the coach.  If the coach is not notified (before 48 hours), no make-up session will be offered. If your child misses a session because of an ISB sports, arts or cultural event, it is still necessary to give 48 hours notice to the tennis coach.

In the case of a medical emergency, if possible please notify the coach by BEFORE the session time.  In an emergency situation make-up sessions will be offered at the discretion of Panther Tennis.